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Return & Refund Policy

100% satisfaction guaranteed or your money back

100% Quality Guarantee

If your print doesn't match the approved proof or has manufacturing defects, we'll reprint it FREE or issue a full refund — no questions asked.

1. What Can Be Returned?

We accept returns/reprints for the following reasons:

  • ✅ Print quality does not match the approved digital proof
  • ✅ Wrong product, size, or quantity received
  • ✅ Manufacturing defect (colour banding, misaligned cutting, etc.)
  • ✅ Physical damage during shipping (report within 48 hours)

2. What Cannot Be Returned?

  • ❌ Personalised/custom products where the design was approved by the customer
  • ❌ Products returned due to buyer's change of mind after proof approval
  • ❌ Colour variations due to differences between screen display and print (CMYK vs RGB)
  • ❌ Damage caused by mishandling after delivery

3. How to Raise a Return Request

1
Contact UsEmail or WhatsApp within 7 days of delivery.
2
Share ProofAttach photos/videos clearly showing the defect or discrepancy.
3
ReviewOur QC team reviews within 24 hours and approves the return/reprint.
4
ResolutionApproved reprints are produced and dispatched within 3–5 business days. Refunds are processed within 5–7 business days.

4. Refund Processing

Refunds are credited back to the original payment method:

  • UPI / Cards / Net Banking: 5–7 business days
  • Cash on Delivery: Bank transfer within 3–5 business days
  • Store Credit: Instant (if preferred)
Need to raise a return?
Email: hello@printpro.in | WhatsApp: +91 98765 43210